Return & Replacement

How do I get a refund?

  1. Go to [My Account] and click [View My Purchases]
  2. Find the book to be refunded/returned and click [Request Return/Refund]
  3. Select a reason from the drop-down menu. You may click Explanation of Reason Codes for more details.
  4. Please add additional comments to clarify the reason for your request. Your comments are forwarded to the bookseller.

I made a mistake on my order. What should I do?

Once an order has been received by BookSteal and processed changes to the order cannot be made through our system.

However, if the order has not been processed, you can cancel the order and then place a new order for the book.

If the book is already in transit, you will need to initiate a return/refund upon its arrival.

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